FAQ
Nicknames are a great way to make your emails more readable. Often in Amazon item names are very long to take advantage of Amazon's indexing strategy, b...
Sun, 15 Jul, 2018 at 7:44 PM
The "email variables" are essentially information placeholders for your messages. For example, placing the %%buyer_first_name%% variable in your m...
Tue, 4 Jul, 2017 at 8:25 PM
Most (or all) Amazon EU sellers have a single merchant account that sells into all the marketplaces. With Zonmaster you register that 1 Amazon merchant acco...
Sun, 2 Sep, 2018 at 9:56 PM
Zonmaster can alert you when you receive - and we have matched - a negative review. To do that Go to your store listings page: https://www.zonmaster...
Wed, 2 May, 2018 at 6:38 AM
The usual reason for a 0% open rate is having given Zonmaster a "send from" email address that is not registered with Amazon. To check this go to...
Fri, 13 Jul, 2018 at 9:24 PM
Please make sure you have connected seller central integration and given Zonmaster proper permission to view Order details. In order for the automatic ...
Sat, 4 Aug, 2018 at 11:42 PM
PLEASE NOTE: YOU CAN ONLY DO THIS STEP AFTER YOU HAVE COMPLETED THE ZONMASTER CONFIGURATION FOR YOUR AMAZON SELLER ACCOUNT. DOING THIS CONFIGURATIO...
Thu, 26 May, 2022 at 12:25 AM
Zonmaster only supports 1 email for your notifications. If you want to send out emails to multiple people for notifications we suggest creating a rule ...
Sat, 14 Mar, 2020 at 10:38 AM
What is the function of the "send from" email address is in Zonmaster? Can it be customized or different per item or brand? These are questions w...
Sun, 2 Sep, 2018 at 9:55 PM
"Stop on Review" means that you can choose to NOT send the template to someone who matches the thing chosen. "Stop on Any Reviews"...
Tue, 25 Sep, 2018 at 11:04 AM