FAQ

About Suspending and Cancelling
How To Cancel You can cancel your subscription by going to the subscriptions page (Settings menu -> Subscription) and clicking the Cancel Subscription bu...
Sun, 6 Jan, 2019 at 9:55 PM
How To Change Your Store's Name (and other settings)
You can change your store's name, the 'send from' name and email address and other values by going to your store's settings page Setting...
Mon, 21 Jan, 2019 at 2:06 AM
What is the Downloadable Customer Database that is available with some plans?
The customer database is a listing of: * Customer information (name, address, Amazon email address. etc) * Their order information: SKUs, order numbers, p...
Fri, 25 Jan, 2019 at 2:18 AM
Renewing Your MWS Auth Token
You need to update the MWS Auth Token. First, go to Seller Central's Permissions page and scroll down to the Third-party developer section. Click th...
Tue, 23 Apr, 2019 at 9:59 AM
How To Know If I Have A Pro-Seller Account on Amazon?
Zonmaster, and other services like us, require something called an MWS Auth Token. MWS stands for Marketplace Web Services and is a feature enabled on Pro-S...
Wed, 14 Aug, 2019 at 2:58 AM
Fixing Font And Other Formatting Issues In Email Templates
Recently Amazon has cracked down on formatting within email templates. We have two articles on our blog about this. You can read them here https://blog.zon...
Fri, 19 Mar, 2021 at 12:01 AM
Seller Central Notification Integration for Opt-Outs and Refunds
Sellers can add Zonmaster as an email notification recipient in Amazon Seller Central so we can more effectively monitor and process your buyer email opt-ou...
Mon, 10 May, 2021 at 1:56 AM